Privacy Policy

1. Information We Collect

We collect the following types of information when you use TC Tracker:

• Personal Information: Name, email address, phone number, and other contact details you provide when creating an account or contacting us.
• Usage Data: Information about how you interact with our platform, including pages visited, features used, and session duration.
• Documents Uploaded: Transaction-related documents such as contracts, disclosures, and inspection reports that you upload for processing.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our platform and services.
• Communicate with you about your account, updates, and support requests.
• Improve and enhance the platform based on usage patterns and feedback.
• Ensure the security and integrity of our systems.

3. Data Storage & Security

Your data is stored securely and encrypted both in transit (TLS) and at rest. We host our platform on Cloudflare and other secure cloud providers that maintain industry-standard security certifications. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

4. Document Processing

Documents you upload are processed by AI for classification, data extraction, and summarization purposes. Your document contents are not shared with third parties and are not used for AI model training. Document processing is performed solely to provide you with the features and functionality of TC Tracker.

5. Third-Party Services

We integrate with or rely on the following third-party services:

• Google: Contacts and Gmail integration for communication features.
• Cloudflare: Hosting, content delivery, and secure storage.
• Payment Processors: Secure handling of billing and payment transactions.

Each third-party service operates under its own privacy policy. We encourage you to review their policies as well.

6. Data Retention

We retain your personal data and uploaded documents for as long as your account remains active. If you request account deletion, we will remove your data from our systems within a reasonable timeframe. Some data may be retained as required by law or for legitimate business purposes such as dispute resolution.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data and account.
• Export your data in a standard format.

To exercise any of these rights, please contact us at mike@phaselogic.ai.

8. Cookies

TC Tracker uses minimal cookies that are strictly necessary for platform functionality, such as authentication and session management. We do not use third-party tracking cookies or serve targeted advertisements.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify users via email or a prominent notice on our platform. Your continued use of TC Tracker after any changes constitutes acceptance of the updated policy.

10. Contact

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

mike@phaselogic.ai